Frequently Asked Questions

  • Which countries can you ship to?

    Please take note that we can only ship out to these 18 countries: China, Japan, Korea, Viet Nam, Indonesia, Thailand, Malaysia, Hong Kong, Macao, Singapore, France, Netherlands, United Kingdom, Germany, Belgium, Swiss, Sweden, Czech, Poland, US, Canada, Australia, New Zealand.

  • Who covers import duties/customs tax?

    Please take note that any import duty or customs tax of a customer’s specific country is their responsibility as we are unable to cover such costs. We only charge for the actual item’s normal/discounted pricing and the shipping costs from our warehouse to the customer’s address.